8gbaje Privacy Policy

1. Data Controller & Contact

8gbaje ("8gbaje", "we", "us", "our") is the data controller responsible for the personal information collected through the 8gbaje website at https://8gbaje.com and any associated mobile browser interfaces. As data controller, 8gbaje determines the purposes and means of processing your personal data in connection with the services it provides to players based in Bangladesh and elsewhere.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8gbaje handles your personal data, please contact our dedicated privacy team using the contact details below. We aim to respond to all privacy-related enquiries within 72 hours of receipt.

2. Information We Collect

8gbaje collects personal data from you in three primary ways: information you provide directly when registering or using the platform, information generated automatically through your use of the site, and information received from trusted third-party partners where necessary for verification or fraud prevention purposes.

Information You Provide Directly

Information Collected Automatically

When you access and use the 8gbaje platform, certain technical and behavioural data is collected automatically by our systems. This includes:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage and behavioural data: Pages visited, time spent on each page, games played, bets placed, bet amounts, game outcomes, bonus activations, and navigation paths through the site.
• Session data: Login timestamps, session duration, logout events, and authentication activity including failed login attempts.
• Transaction logs: A complete record of all deposit and withdrawal transactions, including amounts, timestamps, payment methods used, and processing status.
• Location data: Approximate geographic location derived from your IP address, used to enforce jurisdictional access controls and detect suspicious login activity from unusual locations.

Information from Third Parties

In limited circumstances, 8gbaje may receive personal data about you from trusted third-party sources, including identity verification service providers used during the KYC process, payment processors such as bKash, Nagad, and Rocket who confirm the ownership and validity of a payment method, and fraud prevention and anti-money laundering screening services. Data received from these sources is handled with the same level of care and in accordance with the same purposes described in this Privacy Policy.

3. How We Use Your Data

8gbaje uses the personal data it collects for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we process your personal data are as follows:

• Account management: To create, verify, maintain, and administer your 8gbaje player account, including processing your registration, authenticating your identity at each login, and applying any responsible gaming preferences you have set.
• Service delivery: To provide you with access to the full range of 8gbaje's casino games, sports betting markets, live dealer tables, and promotional offers, and to ensure that games and bets are settled accurately and promptly.
• Payment processing: To process deposits from and withdrawals to your verified payment methods (bKash, Nagad, Rocket, Upay, and bank accounts), to maintain accurate financial records, and to investigate and resolve payment disputes.
• Identity and age verification: To confirm that you are who you say you are and that you are at least 18 years of age, in accordance with our legal and regulatory obligations and our responsible gaming commitments.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, unauthorised access to accounts, and any other activity that violates our Terms and Conditions or applicable law.
• Legal compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities, including record-keeping obligations, anti-money laundering requirements, and the resolution of legal disputes.
• Customer support: To respond to your queries, resolve complaints, and provide technical assistance when you contact us via email or live chat.
• Platform improvement: To analyse usage patterns and player behaviour in aggregate in order to improve the design, performance, and content of the 8gbaje platform.
• Marketing and promotions: To send you relevant promotional offers, bonus notifications, and cricket or slots event alerts — but only where you have not opted out of marketing communications. You may unsubscribe from marketing messages at any time through your account settings or by contacting support.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling behaviour, and to proactively reach out to players who may benefit from responsible gaming support or tools.

4. Legal Basis for Processing

8gbaje processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:

• Contractual necessity: Processing that is required to perform the contract we have with you as a registered player — including account management, game delivery, payment processing, and customer support.
• Legal obligation: Processing that is necessary for 8gbaje to comply with applicable laws and regulations, including age and identity verification, anti-money laundering checks, and the retention of transaction records.
• Legitimate interests: Processing that serves the legitimate interests of 8gbaje or its players — including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where those interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent as the legal basis for processing — specifically for non-essential marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal.

5. Data Sharing & Third Parties

8gbaje does not sell or rent your personal data to any third party. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

Service Providers and Technology Partners

We share data with carefully selected third-party service providers who help us operate the 8gbaje platform. These include game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who receive gameplay and session data necessary to deliver their games; payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, who receive the minimum financial data required to process your transactions; identity verification and KYC providers, who receive the documents you submit for age and identity verification; and cloud hosting and cybersecurity providers who process data on our behalf under strict data processing agreements.

All third-party service providers who process personal data on 8gbaje's behalf are bound by contractual data processing agreements that require them to handle your data only for the purposes we specify, to maintain appropriate security standards, and to delete your data when the purpose for which it was shared has been fulfilled.

Legal and Regulatory Disclosures

8gbaje may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities when required to do so by applicable law, or when we have a good-faith belief that such disclosure is necessary to prevent fraud, protect the safety of users, or comply with a legal process. We will notify you of such disclosures where we are legally permitted to do so.

6. Cookies & Tracking Technologies

The 8gbaje website uses cookies and similar tracking technologies to ensure the platform functions correctly, to improve your experience, and to help us understand how players use the site. A cookie is a small text file that is stored on your device by your web browser when you visit a website. Cookies do not contain your financial information or password.

Types of Cookies We Use

• Essential cookies: These are strictly necessary for the 8gbaje platform to function. They maintain your logged-in session, store your language and regional preferences, and ensure that the site loads correctly. You cannot opt out of essential cookies without disabling your browser's cookie functionality entirely.
• Analytics cookies: These cookies collect anonymised information about how visitors use the 8gbaje website — including which pages are visited most frequently, how long users spend on each section, and where users navigate from. This data helps us improve the platform. We use aggregated, non-personally-identifiable data for this purpose.
• Functional cookies: These cookies remember your preferences — such as your preferred deposit method or your responsible gaming settings — so that you do not have to re-enter them on each visit.
• Security cookies: These are used to detect and prevent fraudulent activity, including identifying unusual login patterns, bot activity, and suspicious session behaviour.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the 8gbaje platform — for example, you may be unable to stay logged in across pages if session cookies are blocked.

Instructions for managing cookies in the most commonly used browsers can be found in the help section of each browser. The specific steps vary by browser and operating system version.

7. Data Retention

8gbaje retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply to the main categories of personal data we hold:

• Account and identity data: Retained for the full duration of your active account relationship with 8gbaje, plus a minimum of five (5) years following account closure, to meet anti-money laundering record-keeping requirements.
• Transaction records: All deposit, withdrawal, and wagering records are retained for a minimum of five (5) years from the date of the transaction, in accordance with financial record-keeping best practices.
• KYC verification documents: Retained for five (5) years from the date of submission or from the date of account closure, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the last interaction, unless the communication relates to an unresolved dispute or legal matter, in which case it is retained until the matter is fully resolved.
• Marketing preferences and consent records: Retained for three (3) years from the date of the last consent update or opt-out action.
• Self-exclusion records: Where you have requested self-exclusion, we retain a record of that request indefinitely to prevent re-registration during the exclusion period and to honour your request in the event of any future account application.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes.

8. Data Security

8gbaje takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data in transit between your device and 8gbaje's servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using the platform.
• Password hashing: Your account password is never stored in plain text. It is processed using a strong cryptographic hashing algorithm, meaning that even our own staff cannot view your password — only a new one can be set.
• Two-factor authentication (2FA): We strongly encourage all players to enable SMS-based two-factor authentication on their accounts to add an extra layer of protection against unauthorised access.
• Access controls: Access to personal data within 8gbaje's internal systems is restricted on a strict need-to-know basis. Only authorised personnel — such as KYC reviewers and fraud analysts — can access specific categories of sensitive data, and all access is logged and audited.
• Fraud monitoring systems: Automated systems monitor account activity 24/7 for patterns consistent with fraud, unauthorised access, or suspicious financial behaviour. Anomalies trigger immediate investigation and, where necessary, temporary account restriction.
• Regular security reviews: 8gbaje's technical infrastructure is subject to regular internal security reviews and periodic assessments to identify and address potential vulnerabilities before they can be exploited.

9. Your Rights Over Your Data

As a player and data subject, you have a number of rights with respect to the personal data that 8gbaje holds about you. These rights are described below. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Username]". We will respond within 30 days of receiving a valid request.

• Right of access: You have the right to request a copy of the personal data 8gbaje holds about you, along with information about how it is being used and with whom it has been shared. This is sometimes referred to as a Subject Access Request (SAR).
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details (such as your contact number) directly through your account settings.
• Right to erasure: In certain circumstances, you have the right to request that we delete your personal data. This right is not absolute — we may be required by law to retain certain data (such as transaction records) even after you request erasure. We will explain which data can and cannot be deleted at the time of your request.
• Right to restriction: You may ask us to restrict the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for responsible gaming monitoring. You may also object at any time to the use of your data for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

10. Children's Privacy

The 8gbaje platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. Age verification is a mandatory part of the 8gbaje registration and KYC process, and we take all reasonable steps to prevent minors from accessing the platform.

If 8gbaje discovers that personal data has been collected from a person under 18, we will immediately close the relevant account, delete all associated personal data (subject to any legal retention obligations), and return any deposited funds to the originating payment method. If you are a parent or guardian and believe that your child has registered an account on 8gbaje, please contact us immediately at [email protected] so that we can take prompt action.

11. Changes to This Policy

8gbaje may update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will update the "Effective Date" displayed at the top of this page and, where the changes are significant, we will notify registered players by email or via a notice displayed prominently on the 8gbaje platform.

We encourage you to review this Privacy Policy periodically to stay informed about how 8gbaje handles your personal data. Your continued use of the platform after a revised Privacy Policy has been posted constitutes your acceptance of the changes. If you disagree with any change to this policy, you should stop using the platform and close your account.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, want to report a potential data breach, or have any other privacy-related concern, please contact our privacy team using the details below. All communications are treated with strict confidentiality.

Last updated: 1 January 2026. This Privacy Policy supersedes all previously published versions. 8gbaje reserves all rights not expressly granted herein.